Faq about INNES Institute Vienna

INNES Institute Vienna is an educational institute specialized in German language courses, customized academic programs, and short academic programs for international students and professionals. Our aim is to stimulate intellectual and personal development in an open and diverse environment. We enable our course participants to develop the knowledge and skills they need for succeeding in their fields. We provide an educational platform for all creative and open-minded brains to share their thoughts, expertise and experience. Our school works to the highest international academic standards.

You can use our Loyalty Program to access great discounts. Because of our friendly, professional yet personalized approach to language learning, many learners study with us for several months. So if you are determined to succeed, why not access a great price? Get a 10 % discount on the second course you book at INNES. Or: Book and pay for 2 courses at the same time and get 10% discount on both courses. If you book and pay for 3 courses at the same time you will get 10% discount on the first 2 courses and another 15% discount on the third course. Loyalty pays off with INNES!

For each new friend you refer, you will receive a buildable 10% discount on your next course you book. Your friend will also receive a 10% discount for his/her first course. This offer is only valid for previous or current INNES students who refer new students. To claim your reward, all you have to do is come to the office with your friends, or send an email with their full names before they register. This offer cannot be combined with other discounts. Take part in growing the INNES community!

Of course we can write you an invitation for the Austrian Consulate/Embassy. In this case, we would kindly ask you to pay the course fee (bank transfer), after receipt of payment we can confirm that we will guarantee you a fixed place in the course and write an invitation letter for you. With this letter, it will be quick and easy to process your visa. 

You can apply only for simple visitor visa, which is issued for participating in our German language courses. This visa can be issued for the maximum period of 6 months. Please consider you will have to pay the whole course fee for the whole period in advance and the embassy is going to ask you to prove sufficient financial means for the whole period of stay. If you are applying for 6 months, you will need to prove that you have EUR 10.500 on your bank account to be able to apply for the visa. Visitors visas cannot be extended. As INNES Institute is not running degree programs, you can not apply for student residence permit or any other kind of residence permit. 

Yes, we do!

http://www.viport.at/en/

They offer excellent conditions and best service - if you want them to pick up your key for you before, just ask them for the special INNES offer.

If you are a group of three and more participants, we can organize a pick up for up to 6 participants for EUR 25 per person, just let us know at info@innesvienna.net

The following cancellation conditions apply:

• Within 24 hours of registration and payment: 100% of the amount received by INNES will be refunded.
• Up to 30 days before the course or program start: 90% of the course fee received by INNES will be refunded. If 10% of the fee is less than EUR 44, EUR 44 will be retained instead.
• 29 to 15 days before the course or program start: 70% of the amount received will be refunded.
• 14 to 7 days before the course or program start: 50% of the amount received will be refunded.
• From 6 days before the start of the course or program: No refund will be issued.

Refunds are always calculated based on the amount actually received by INNES. If the course fee was paid via PayPal, credit card, or any other payment method with transaction fees, and the full course fee was not received by INNES due to such fees, the refund will also be based on the reduced amount actually received.

Cancellations must be submitted in writing by email.

Please note that, pursuant to Section 18 (1) (10) FAGG, no statutory right of withdrawal applies to bookings of language courses.